Delete your Fungelo account

Fungelo (on Google Play by Mushroom Observatory Secret Studios) is run by MCO, spletno svetovanje, Marko Humar s.p., Podrgrajsova ulica 8, 2000 Maribor, Slovenia. You can delete your Fungelo account and its data at any time. You do not need an account to use Fungelo's free map.

In the app

1. Open Fungelo and sign in.
2. Go to Profile → Account and subscription → Delete account.
3. Confirm. Your account is deleted straight away.

Without the app

Send an email to hello@fungelo.app from the email address of your Fungelo account, with the subject "Delete my account". We may reply to check that the request is yours, then delete the account and confirm by email, within 30 days at the latest.

Delete some of your data and keep your account

• Alerts: in Profile → Alerts, remove an area's alert, or all of them. This deletes your choices for those areas.
• Notifications on one phone: sign out on that phone. Its push address is deleted, and the app deletes its notification token.
• Field reports you sent: email hello@fungelo.app from your account's address, saying which reports (or all of them). We delete them and confirm by email, within 30 days at the latest. From then on you can keep visits private in Profile → Field reports → Keep private.
• Data on your phone: places, saved areas and visit records can be deleted in the app at any time; they never reach us.

What is deleted

• Your account: your email address, sign-in records and sessions, and your Google or Apple link if you signed in with Google or Apple.
• The field reports you sent, your alerts and your devices' push addresses.
• What your account has paid for, and the record of a money-back refund.
• Your data at RevenueCat, the service that checks subscriptions bought in the Android app (and, once offered there, the iPhone app).

What is kept, and for how long

• Invoices and payment records at Stripe, as tax and accounting law requires, no longer linked to your account.
• Purchase records at Google Play and the App Store, kept by Google and Apple under their own terms.
• Backups and logs until they expire: backups up to 7 days, server request logs 3 days, sign-in logs as our account provider keeps them.

Your subscription

Deleting the account cancels your subscription at once, also one bought in Google Play, and paid access ends. Once the subscription is offered in the iPhone app: Apple does not let us cancel a subscription bought in the App Store, so cancel it yourself in your Apple Account's subscription settings before you delete your account. Within 14 days of your first payment you get your money back (for an App Store purchase, a refund is Apple's decision); otherwise there is no refund for the rest of the paid year (terms, section 7).

On your phone

Places, saved areas and visit records are kept only on your phone and are not part of your account. To remove them, delete the app or the site's data in your browser.

More in our privacy notice: fungelo.app/en/privacy.